Returns & Exchanges
At Grove Collaborative, we want you to love your sustainable home essentials. If a product isn't the right fit for your household, we offer easy returns within 30 days of receipt for a full refund or exchange.
Return Process
- 1.Initiate Your Request
Log into your Grove account and visit the 'Order History' section to select the items you wish to return and receive a prepaid shipping label.
- 2.Pack with Care
Place the items in their original packaging or a sturdy box, ensuring liquids are tightly sealed to prevent leaks during transit.
- 3.Ship It Back
Attach the prepaid label to your package and drop it off at any authorized carrier location or schedule a home pickup.
- 4.Receive Your Refund
Once our warehouse receives and inspects your return, we will issue a refund to your original payment method within 5 to 7 business days.